| For more than 25 years, we at Market Probe have
thrived on being leaders in the market research industry. Believing
that the education process never ends, we have an unrelenting
drive to look for new and innovative ways to help our clients
obtain the information they need to reach their business goals.
Front-runners in customer satisfaction and loyalty research,
we have spent nearly two decadesdesigning and implementing complex
programs for our clients - programs anchored by our unwavering
commitment to delivering against best practices. We specialize
in developing analytic modeling techniques and reporting mechanisms
which yield results that our clients find action-oriented and
easy to use. We continue to advance the state of our art by investing
resources in customer retention forecasting systems, resource
allocation decision tools (such as Loyalty Rx® or Satisfaction
Rx®), relative importance modeling innovations and customer
satisfaction mapping software.
Experts in the diverse field of custom market research, from
new product development to brand health management, we meet the
unique challenges of this complex arena. With a wide variety of
cutting-edge techniques in our arsenal, we draw on our staff of
worldwide specialists to contribute to the various phases of the
custom work we do for our clients.
Our newest offering, the Employee Equity System, synthesizes
years of management research and consulting experience. Our emphasis
is a program that provides objective and standardized tools to
measure the satisfaction, engagement and commitment of all employees.
Our system also includes a portfolio of options to meet customized
reporting, training and implementation needs.
Headquartered in the United States, Market Probe's family of
companies spans the globe. When you partner with Market Probe,
you are engaging our global network of resources and expertise.
We look forward to helping you discover the information you seek.
And to helping you make it work for your business.
|